Privacy Policy

Heritage Labs (“Heritage Labs,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, email address, billing/shipping address, and payment details when you place an order or contact us.

Account Information – if you create an account, we store your login credentials and preferences.

Technical Information – including IP address, browser type, device information, and cookies to help us improve your user experience.

Communication Data – such as inquiries, customer service requests, or messages you send us.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders.

Provide customer support and respond to inquiries.

Improve our website, services, and product offerings.

Send order updates, transactional emails, or promotional content (if you opt in).

Comply with legal and regulatory obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login sessions.

Analyze website traffic and performance.

Deliver relevant ads or promotions (if applicable).

You can disable cookies in your browser, but some site features may not function properly.

4. How We Share Information

We do not sell or rent your personal information. We may share information only with:

Service providers (e.g., payment processors, shipping companies, analytics providers) who help us operate our business.

Legal authorities if required to comply with applicable laws, regulations, or legal processes.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we work to safeguard your data, no online transmission or storage system can be guaranteed 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.

Opt out of marketing communications.

Request a copy of the data we hold about you.

To exercise these rights, please contact us at hello@heritagelabsusa.com.

7. Children’s Privacy

Our website and products are intended for use by researchers and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last Updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
Heritage Labs
Email: hello@heritagelabsusa.com